Questions & Answers

Which height is best for me?
PL_buche_klein_schraeg_masse_flach PL_buche_standard_schraeg_masse_flach PL_buche_gross_schraeg_masse_flach

Dimensions: 45 x 14 x 5 [cm] (w x t x h)

Dimensions: 45 x 14 x 6 [cm] (w x t x h) Dimensions: 45 x 14 x 8 [cm] (w x t x h)

– PLEXUS Klein is especially suitable for young people and petite people.
– In case of significant pain in the thoracic spine area, it is recommended to start with PLEXUS Klein.

– PLEXUS standard is recommended for standard use. – PLEXUS Large is especially suitable for more obsessed persons.
– In order to reach deeper back and gluteal muscles, PLEXUS Large can be used in this area.
PL_buche_klein_front_masse_flach PL_buche_standard_front_masse_flach PL_buche_gross_front_masse_flach

Buttocks and back muscles in the lumbar and thoracic spine area

Buttocks and back muscles in the lumbar and thoracic spine area
Buttocks and back muscles in the lumbar and thoracic spine area
What is the difference between the beech series and the pre-series?

The pre-series is, as the name suggests, a pre-production of the current series made of beech wood. The pre-series products can be composed of different woods, even softer wood e.g. Slight deviations are also possible in geometry and general processing. However, all this has no effect on the function of the products.
The current series is made of beech wood – a snug, optically elegant hardwood – and is processed to the smallest details in high quality and is also completed in the geometries.

Can I do something wrong when i use it?

Each product is encased in a nearly 100-page workbook, the user manual. This was developed together with doctors, physiotherapists and naturopaths. If you follow the instructions in the instructions described as described, provided that none of the contraindications apply to you, you will not be able to do anything wrong with your application.
In addition, our live application video allows you to easily join the basic application of the PLEXUS step by step.
If you have any questions about the application or uncertainties, you can call our service team at any time on 09281 591 5900. Our specialist staff is available for all your questions.

Can I try the products first?

Yes, you can! We issue a 4-week return policy on all our products (excluding pre-series).
That is:
1) You order as usual via mail, phone or our shop.
2) We will send you the products with invoice.
3) You try in peace.
4) If everything is okay, transfer after 4 weeks   the invoice amount.
5) If you want to return the products, just send them back to us as you received them. The invoice will be canceled.

Please note:
We reserve the right to invoices you for any damage to packaging or products after return.

How can I pay?

The following payment methods are possible:

• Credit card

• SOFORT transfer
(TÜV Saarland-certified payment system with verified data protection: no registration required; Goods/Content can be sent/unlocked SOFORT upon availability; please provide your online banking data (PIN/TAN).)

• PayPal
(credit card, direct debit, bank transfer) (If you select this payment method, the next step is to forward it to PayPal. If the required data has been entered there, it will automatically go back to this shop to complete the order.)

• By invoice

• Against prepayment

• When picking up at the EmC2 Store Bar or by card

• Cash on delivery
(Transmission fee will be collected from the parcel delivery company in addition to the cash on delivery fee + EUR 2.00)

• Instalment payment via Paypal
From a purchase value of 199 € you can also pay easily by instalment payment via Paypal.
Do you also ship abroad?

Yes, please note that deliveries abroad may incur customs duties, taxes and fees that are not yet included in the total price shown. These will also be charged.
To find out how much shipping costs are for you, simply call 09281 591 5900.

Countries to which shipping is being sent:

Albanins Belarus Belgium Bosnia and Herzegovina Bulgaria Daenemark Germany Estonia
Faroeer Finland France Georgia Gibraltar Greece Ireland Iceland
Italy Croatia Latvia Lichtenstein Lithuania Luxembourg Painted Macedonia
Monaco Montnegro Monserat Netherlands Norway Austria Poland Portugal
Moldova Romania Russian Foederation San Marino Sweden Switzerland Serbia Slovakia
Slovenia Svalbard and Jan Mayen Czech Republic Turkey Ukraine Hungary Vatican city United Kingdom
Where can I find the user manual?

The full BA is enclose in writing to each product.